sialanar

I posted on Dec 8th about my arbitration with GM and the better business bureau. I recieved my jugdement to day and I have the option to have GM repurchase or replace my vehicle.

I have 2005 silverado crew cab. The clunikng started at 18K miles. I have had the rack and pinion replaced and a new bolt in the steering shft. It has happened 4 times after the initial time. each time they relube the steering shaft. I have opened a claim with the Better Business Bureau. I have an arbitration meeting with GM on Monday dec 11,2006. I also was able to get a memo that went to the service writers. It addresses the clunking noise in the steering. GM is aware of this problem on 1999-2007 silverados,2000-2006 suburbansand tahoes, the GMC sierra,yukon, denali,xl, basically all the trucks that have the same frame. It is a supplement to 00-02-35-003k. The new part should be ready 2/07.Gm is fully aware of ths problem but refuses to take any coreective action except to relube the shaft. I will keep you updated on the arbitration Quick note: I filled out he complaint form on line for the BBB. GM contacted me 4 hours later and thru the course of a month, Gm keeps offering me repairs in GOODWILL but will not offer anything in writing. I am very pleased with working with thee BBB n this issue thanks